Modules · Tickets
We deliberately buy ticketing in from a specialised partner: payments, refunds and peak traffic are their trade. But the figures belong to you, next to your budget, your food and drink purchasing and your crew planning.
A glimpse of this module
with sample data, liveTickets shares data with Budget & money, Food & drink and Festival site per edition. Change one thing and they move with it.
Nineteen modules, one system. Change it here and it stays right everywhere.
What it does
The system talks to your ticket shop and pulls the sales in live. You choose the partner, we make sure the figures land.
The expected turnout feeds the food and drink purchasing, the number of bar shifts and the cash flow forecast. One truth for the whole festival.
Invitees, press, artist guests and crew: separate lists that simply work at the door.
Scan figures next to sales figures: how many people are really inside, and when the arrivals peak.
Once enough festivals run on the system, our own ticket module becomes interesting. We will make that choice with real figures, not in advance.
Ticketing for a festival is best sourced from a specialised partner. Payments, refunds and handling the spike in traffic when tickets go on sale are a craft of their own, and not something you want to build yourself. The choice of partner, for example one of the well known Dutch ticketing providers, stays with you.
What is often missing is insight: the sales figures live in the ticket shop, separate from the rest of your organisation. A connection pulls those sales live into your own system, alongside your budget, your bar purchasing and your crew planning. Expected attendance then feeds purchasing and your cash flow forecast, guest lists and crew tickets run alongside separately, and on the day itself you see scan figures next to sales figures. That way you are not the competitor of the ticketing partner, but the layer around it.
Tickets is part of festival.productions, the operating system for festivals, and shares data with the budget, bar and site modules.
Frequently asked questions
There is no single best system; it depends on your size, your fees, the payment methods and the service you are looking for. Dutch festivals often choose a specialised ticketing partner that can handle refunds and peak sales. festival.productions does not sell tickets itself, but connects with the partner you choose, so the figures land in your system.
No, deliberately not. Ticket sales with payments and refunds is a speciality that we leave to a specialised partner. We make sure the sales figures from that ticket shop come into your system live, alongside your budget and your bar. Only once enough festivals are running on the system does an in house ticketing module become worth considering.
A connection lets your ticket shop and your organisation system talk to each other, so sales come in automatically instead of you retyping figures. That reduces errors and keeps your budget current. In festival.productions the system talks to your ticket shop and pulls in the sales live.
Invitees, press, artist guests and crew do not belong in regular ticket sales, but on separate lists that still work fine at the door. That way you keep track of who gets in for free. In the system those guest lists and crew tickets sit alongside the sold tickets, so the door list is correct.
The expected attendance from your sales figures determines how much bar stock you buy, how many bar shifts you need and how your cash flow runs towards the day. Without a connection that stays guesswork. In festival.productions live sales feed bar purchasing, crew planning and the budget directly.
On the day itself you want scan figures next to your sales figures: how many people are actually inside and when the inflow peaks. That helps with staffing at the gate and with safety. The system shows the scans next to the sales, so you track the inflow live.
Everything in one place
In festival.productions, Tickets feeds straight into Budget & money, Food & drink and Festival site per edition. You change it in one place and it stays right everywhere, from the budget to the event day.